FAQs
FAQs
1. What is Stortford Local?
Stortford Local is an online platform that provides visibility for Stortford Independent small businesses by featuring their services, promotions, and contact details. We help connect businesses with potential customers in the local community.
2. How do I list my business on Stortford Local?
To advertise your business:
1. Visit our Business Membership page.
2. Choose a pay-as-you-go membership plan (no contract required).
3. Complete the payment.
4. You will receive an email requesting details about your business.
5. Submit the required information, including images, website link, and contact details.
6. Once approved, your ad goes live within 24 hours.
3. Do I have to commit to a long-term contract?
No, our plans operate on a pay-as-you-go basis. You can decide whether to renew after your subscription expires.
4. Can I update my business listing?
Yes, if you need to update your listing (e.g., change images, contact details, or promotions), please contact us, and we’ll assist you with the updates.
5. How do customer reviews work?
• Customers can leave reviews on your business ad.
• You are responsible for managing and responding to these reviews.
• To encourage more reviews, you can share your business ad link with satisfied customers.
• We do not remove or edit genuine reviews unless they violate our guidelines.
6. Does Stortford Local handle customer payments?
No, we do not process any payments between businesses and customers. Businesses handle all transactions directly with their customers. We simply provide a platform for visibility.
7. What if I have a dispute with a business listed on Stortford Local?
Since we are not involved in transactions, we cannot mediate disputes. We advise customers to conduct their own research before making payments and contact businesses directly for any concerns.
8. Can I cancel my membership?
Yes, since our service is pay-as-you-go, you are not locked into a contract. If you choose not to renew your subscription, your business listing will expire automatically.
9. How long does it take for my business ad to go live?
Once we receive all the required details and approve your submission, your business ad will be live within 24 hours.
10. How can I contact Stortford Local for support?
For any inquiries, updates, or support, please contact us at enquiries@stortfordlocal.co.uk or visit our Contact Us page.